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Help Center


Answers to your Questions

How it Works

How do I record my baby's heartbeat?

When is the best time to record baby’s heartbeat?

How do I back up my baby’s heartbeat?

Will there be different types of animals in the future?

Will I ever need to replace my heartbeat animal’s batteries?

I have a previous recording of my baby’s heartbeat on my phone.

Are the heartbeat animals available in stores?

Do you love your job?

Where are you located?

Can I sell Baby Beats products in my store?

Do all Baby Beats products meet Australian safety standards?

Is Polypropylene Cotton safe?

Payment Information

What Payment Methods are Accepted?

Orders and Returns

How do I order?

Do you deliver Australia-wide?

Can you ship to a P.O Box?

Can I send a heartbeat animal overseas?

Will my order arrive before Christmas?

Can I post out the gift boxes as they are?

Do you allow pick up or drop off?

Will an invoice be included when sending a heartbeat animal as a gift?

Can I send to hospitals?

Returns or queries