Contact Us
If you've already made your way here, please feel free to introduce yourself and say hello. If there's anything you'd like me to share, or you just want to say hi, email me directly at info@babybeats.com.au.
I answer all emails personally and take 100% responsibility for your experience shopping at Baby Beats.
For those who know me well, you know I love a chat — Monday to Friday, 9am to 4pm. Alternatively, you can reach me on Instagram, Facebook or TikTok, or just fill out the form below.
I answer all emails personally and take 100% responsibility for your experience shopping at Baby Beats.
For those who know me well, you know I love a chat — Monday to Friday, 9am to 4pm. Alternatively, you can reach me on Instagram, Facebook or TikTok, or just fill out the form below.
How can we help?
📦
Orders & Shipping
Tracking your parcel, delivery timeframes, or a missing order — pop your order number in the message.
🔄
Returns & Exchanges
Changed your mind or received something unexpected? We'll make it right.
💗
Recording Help
Trouble recording or playing back your heartbeat? We'll walk you through it step by step.
🤝
Wholesale & Press
Interested in stocking Baby Beats or writing about us? We'd love to talk.
Email us directly
Response time
1–2 business days
Mon–Fri, Sydney AEST
Mon–Fri, Sydney AEST
Based in
Sydney, Australia 🇦🇺
Same & next business day dispatch
Same & next business day dispatch
Looking for quick answers? Our FAQ covers recording, shipping, returns and more.
View FAQ →
Send us a message