Shipping policy

Shipping Policy

Free Shipping on All Orders
We offer free standard shipping on all orders across Australia — no minimum spend, no code needed.

Dispatch
All orders are dispatched the same business day or next business day from Sydney, NSW. Orders placed before 12pm AEST on a business day are typically dispatched the same day.

Delivery Timeframes
Once dispatched, estimated delivery times are:

  • NSW/ACT: 1–3 business days
  • VIC/QLD/SA: 2–4 business days
  • WA/TAS/NT: 3–6 business days

These are estimates provided by Australia Post and courier partners. Delivery times may vary during peak periods (Christmas, Mother's Day, etc.).

Express Shipping
Express shipping is available at checkout for an additional fee. Express orders placed before 12pm AEST on a business day are dispatched the same day.

Tracking
A tracking number will be emailed to you once your order has been dispatched. You can track your parcel via the Australia Post website at auspost.com.au.

International Shipping
We currently ship within Australia only. International shipping is not available at this time.

Lost or Delayed Parcels
If your parcel has not arrived within 10 business days of dispatch, please contact us at hello@babybeats.com.au and we will investigate with our shipping provider.

Gift Wrapping
Gift wrapping is available at checkout. All Baby Beats animals arrive in a premium embossed gift box with satin ribbon — perfect for gifting straight from the box.