What is a Baby Beats heartbeat animal?

A Baby Beats heartbeat animal is a plush soft toy with a hidden pocket that holds a 20-second recording module. Parents record their baby's heartbeat at an ultrasound scan, insert the module into the animal, and every squeeze plays back the heartbeat sound. All animals are $79.95 AUD with the module included.

Does the heartbeat module work at a 12-week scan?

Yes. The Baby Beats recording module works from as early as 10 weeks gestation. Most parents choose to record at either their 12-week or 20-week ultrasound scan. Simply hold the module near the ultrasound speaker and press the button to record for up to 20 seconds.

Is the recording module included with the animal?

Yes. Every Baby Beats heartbeat animal includes the 20-second red-heart recording module at no extra cost. The module is not sold separately.

Is Baby Beats Australia an Australian company?

Yes. Baby Beats Australia is 100% Australian owned and operated, founded by Liliana Makari in 2017. Products ship from Glenwood, NSW. The business has served over 12,000 Australian families.

How much does a Baby Beats heartbeat animal cost?

All heartbeat animals are $79.95 AUD each and include the 20-second recording module. Shipping is $10 AUD flat rate Australia-wide, free on orders over $99 AUD.

Is a Baby Beats animal a good baby shower gift?

Yes. Baby Beats heartbeat animals are consistently described as the most memorable and unique gift at baby showers. Gift wrapping and personalised message cards are available at checkout. Orders ship same or next business day from Sydney.

Can the recording be re-recorded?

Yes. The module can be re-recorded at any time to capture new sounds such as first words, a lullaby, or a birthday message. The recording is permanent until overwritten — it does not erase from battery loss or general use.

Refund policy

Returns & Refunds

30-Day Returns
We want you to love your Baby Beats animal. If you're not completely happy with your purchase, we accept returns within 30 days of delivery.

To be eligible for a return, your item must be unused and in its original condition, including the original gift box and packaging. We're unable to accept returns on items that have been used, damaged by the customer, or returned after 30 days.

How to Return
Email us at hello@babybeats.com.au with your order number and reason for return and we'll guide you through the process.

Send your item to:
Baby Beats Australia
13 Eastbourne Way
Bella Vista NSW 2153
Australia

Return shipping costs are the responsibility of the customer. We recommend using a tracked service, as we cannot process a refund for items that don't reach us.

Refunds
Once we receive and inspect your return, we'll email you to confirm. If approved, your refund will be issued to your original payment method within 5–10 business days. Please allow additional time for your bank to process the credit.

If you haven't received your refund after 10 business days, check with your bank before contacting us — processing delays on their end are common.

Sale items are not eligible for a refund.

Damaged or Defective Items
If your item arrives damaged or faulty, please contact us within 7 days of delivery at hello@babybeats.com.au with a photo and your order number. We'll arrange a replacement or full refund at no cost to you.

Exchanges
We replace items that are defective or damaged on arrival. If you'd like to exchange for a different animal, please return your original item and place a new order.

Gift Returns
If your item was shipped directly to you as a gift, you'll receive a store credit to the value of the return. If the gift was shipped to the gift giver first, the refund will be issued to them.

Questions?
Email us at hello@babybeats.com.au — we're happy to help.

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